Adobe issued a statement answering the many questions RoboHelp users have about how and when Adobe will support RoboHelp. Here’s an excerpt:

What are Adobe’s plans for the future of RoboHelp software?

RoboHelp is a market-leading product with a loyal and substantial user base. Adobe will continue to invest in the product and develop new releases targeting current and future developments in online Help and knowledge base systems. Future versions of RoboHelp will be branded as “Adobe RoboHelp.”

RoboHelp is the perfect complement to Adobe’s portfolio of solutions for technical communications and eLearning. The combination of RoboHelp, FrameMaker, Captivate, Acrobat 3D, Macromedia Authorware®, and Macromedia Breeze® software provides a complete solution for technical communicators.
When is the next version of RoboHelp expected to be released?

Adobe has not published an official time frame for the next release of RoboHelp and generally does not disclose details of new releases more than 30 days before a product is expected to ship. However, Adobe currently plans the next major release of RoboHelp for the first half of 2007.
What features will be included in the next version of RoboHelp software?

Adobe has not announced the feature list for the next version of RoboHelp. Adobe intends to build on existing product strengths and respond to customer requirements and trends in technical communications.
How do I participate in shaping the next RoboHelp release?

Adobe will draw input from its customers in a number of ways. A customer advisory panel is being set up to provide direct input. Adobe also monitors user forums and support logs. Events and shows present great opportunities for customers to meet with Adobe staff and discuss their requirements. Customers can also submit new feature requests using the form located at www.adobe.com/cfusion/mmform/index.cfm?name=wishform.
How do I report a bug or get support for RoboHelp?

Details on the support available for RoboHelp can be found at www.adobe.com/support/robohelp/. A self-help knowledge base is provided free of charge. Customers can also get direct phone support, although this may involve a small fee on either a per-instance basis or as part of a support plan. User-to-user support is available through a number of forums. Customers can also report bugs using the form located at www.adobe.com/cfusion/mmform/index.cfm?name=wishform.

To read the entire FAQ, go to http://www.adobe.com/products/special/crossproduct/tech_communication/faq.html