Implementing a content management system may seem a little outside the purview of the technical writer. But, according JoAnn Hackos, technical communicators and other content creation and delivery specialists can indeed play a pivotal role in the success of a content management project. In this exclusive interview, Scott Abel chats with Hackos about how to prepare for a move to content management and who needs to be involved in the process.

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Scott Abel
The Content Wrangler, Inc.
abelsp@netdirect.net * 317-466-1840 * skype: abelsp